![]() A lot of dinero for sofas unseen…We got the email updates, as others testify, then the message that the delivery was coming soon-this during a pandemic and supply chain issues. Enter ! Sounds sketchy, right? We called and spoke with Sid, he sounded real and nice-no hard sell-and decided to punch it. “Beware, the Natuzzi products are extremely poor quality, secondly their warranty is a scam and they do not stand behind their products.We needed a new set for our living room after moving and knew we wanted Natuzzi we also didn’t think we could afford it. “We purchased a couch and it is not anything like we ordered in color or texture from the swatch.” Here are some real negative reviews from Natuzzi customers As a result, we have decided to refurnish our dining room and look forward to buying there again.” “All the dealings I had with Natuzzi Italia staff were faultless and I’m sorry I can’t name them all but thank you for a 5-star shopping experience. I only wish we’d have contacted them sooner.” Whether by email, phone, or in-person the buying experience has been amazing (professional, knowledgeable, approachable). “Over the last 12 months, we’ve been sourcing items from Natuzzi for our home renovation- a sofa, lithographs, and mirrors. Here are some real positive reviews from Natuzzi customers Who are okay purchasing from a 3rd party retailer.Looking for hand-crafted, high-end items.Who are okay with the longer, overseas delivery process.We enjoyed reviewing Natuzzi and think this brand is a great choice for shoppers: Trial & Returns: Depends on the retailer.Natuzzi offers a limited warranty on their furniture items that include a ten-year warranty on frame, a two-year warranty on components, and a one-year warranty on craftsmanship. The retailer we researched to build this review, Leather Furniture Expo, offers a return window of 30 days and offers to pick-up, pack, and ship sofa for you if needed. Shipping fees, delivery window, and return policy will differ retailer to retailer. How long do Natuzzi sofas typically last?Ĭonsidering the quality of materials and practices used by the manufacturer, it’s reasonable to expect your new Natuzzi sofa to last around 15 years. However, given that these are hand-crafted items, custom made overseas, it’s best to anticipate 12 to 16 weeks for delivery. How long does it take for Natuzzi to deliver sofas?ĭelivery of Natuzzi sofas depends on the retailer that is selling them. ![]()
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